Coparm Service

The Service department is the operational heart of after-sales service and is a point of reference for customers in Italy and abroad.

An in-house team of specialised technicians ensures complete and constant support, guaranteeing the proper functioning and maximum performance of the systems over time.

The service activity accompanies every phase of the plant’s life cycle: from start-up to scheduled maintenance, through to extraordinary interventions and technical updates.

Every operation is precisely planned to minimise downtime and ensure maximum production continuity.

Technical supports for machinery and equipment

Coparm’s technical assistance service provides comprehensive support for the correct operation of systems and machinery, ensuring operational continuity and maximum efficiency over time. Our specialist technicians intervene quickly to diagnose faults, carry out repairs, and optimise performance directly at the installation site.

Each intervention follows precise procedures and dedicated control tools, ensuring safety, reliability and consistent performance. Our experience with complex waste treatment plants allows us to work with precision on structural, mechanical, hydraulic, electrical, hardware and software parts.
We reduce downtime, optimise productivity, and ensure a professional and traceable service. Coparm also has a well-stocked warehouse of original spare parts to guarantee quality and promptness in every intervention.

Preventive maintenance (scheduled)

Coparm preventive maintenance is based on regularly scheduled interventions, defined according to working hours, operating conditions and component wear. It allows action to be taken before faults occur, keeping the system in top condition. Activities include technical inspections, planned replacements of wear parts and safety calibrations, according to standardised and traceable procedures. This approach reduces downtime costs, optimises availability, and ensures consistent performance.

Corrective maintenance

Corrective maintenance intervenes on unforeseen failures or worn components, ensuring that machinery and systems can be promptly restored to operation. Interventions include replacements of worn parts, repairs and work on accidental failures. Each activity is performed by specialist technicians, with dedicated tools and certified procedures, guaranteeing safety, operational continuity, and optimal performance.

Remote support and diagnosis

Coparm’s remote support service allows you to monitor the correct operation of machines and systems, intervening remotely and offering immediate support without travel. Technicians guide operators step by step, carrying out in-depth diagnostics and quickly resolving any faults, reducing downtime and travel costs.

Thanks to secure VPN-based systems, IoT, and advanced monitoring solutions, authorised personnel can check the operational status of machines, intervene in a timely manner, and track each intervention via interactive dashboards.

Main advantages:

Reduced downtime
Rapid and targeted interventions
Continuous monitoring of machine status
Increased security

Predictive maintenance

Predictive maintenance uses real data and intelligent models to anticipate possible failures and schedule targeted interventions only when necessary. By continuously or periodically monitoring machines and systems, it is possible to assess the actual condition of components and accurately estimate the time remaining before a failure. The integration of AI and IoT systems allows optimisation of resources and maintenance activities, increasing reliability, reducing downtime and costs. Real-world studies show that predictive maintenance can increase productivity by up to 15%, reduce breakdowns by up to 60% and maintenance costs by up to 20%, providing a tangible return on investment. Thanks to the records of each intervention, it is possible to quickly identify critical points, improve planning, and adopt increasingly efficient maintenance strategies in line with Industry 4.0 principles.

Spare parts

We offer a wide range of original and certified spare parts, compatible with all machines and systems. Our service guarantees rapid availability of essential components, ensuring operational continuity.

Specialised personnel provide support in the selection of the most suitable spare parts and their installation, minimising the risk of malfunctioning and maintaining high levels of performance.

Training

Training is dedicated to operators, maintenance personnel and technical staff, with the aim of developing operational skills and improving safety. We offer theoretical and practical courses, customised according to the type of machines and installations.

Participating in training means reducing operational errors, increasing productivity, and ensuring optimal equipment management. Our programmes combine up-to-date technical knowledge with practical applications, ensuring a comprehensive preparation.

Revamping

Revamping consists of updating and modernising existing machines and systems, improving their performance and efficiency.

By integrating new technologies and replacing obsolete components, companies can achieve significant productivity gains without replacing machines entirely. This service also makes it possible to bring installations up to the latest safety and quality standards, enhancing the value of investments already made.

Pre-owned machinery

The pre-owned machinery section offers tested, reconditioned and guaranteed solutions. Each machine undergoes a full inspection, functional testing, and component verification to ensure reliability, safety and optimum performance. All used machines are overhauled and supplied with warranty.

Contact Us

Coparm has an extensive spare parts warehouse, equipped vans, and mobile workshops. Fill out the form to receive assistance.